Digital Onboarding

Requirements, technology and documents

Do you have questions about digital onboarding? You can find a lot of information on our website in our frequently asked questions section.

Nationality and residence

In order to use digital onboarding, your client must live in an EU member state, an EEA member state or in Switzerland.

  • Natural persons 18 and older domiciled in the EU, the EEA or Switzerland
  • Maximum two relationship owners
  • No insider positions at exchange-listed companies
  • Compliance with general cross-border provisions during the client interaction

Technology and documents

Your clients must have their passport or ID ready on hand for digital onboarding. If they would like to complete the onboarding process on a smartphone, they must first download an app.

  • Computer with a web camera or smartphone (via IDnow app)
  • A web browser that is currently up to date
  • A stable internet connection
  • Mobile phone (for receiving SMS)
  • Passport (international) or ID (EU, EEA, CH)

Digitally available forms

Not all forms are currently available in digital onboarding. The following list contains all of the forms that are already available digitally.
  • Application to open a new business relationship (natural persons)
  • Signature card (SC) for natural persons and power of attorney (PoA)
  • E-mail agreement
  • Fax agreement
  • Application to use the client portal plus
  • Application to use the client portal
  • Self-certification for natural persons – AEOI/FATCA
  • Limited power of attorney for external asset managers
  • Fiduciary agreement
  • General collateral agreement
  • Framework agreement for Lombard loans
  • Master agreement for exchange-traded and over-the-counter derivatives – private persons
  • W8-BEN
  • Form A: Identification of the beneficial owner*
  • Agreement for structured products*
  • Client information on deposit insurance* (only for DE domicile)
  • Cancellation policy* (only for DE domicile)

* only VP Bank Switzerland

Furhter information

Contact us

Contact us simply by telephone or by using the contact form.
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The minimum amount for domicile Germany is CHF 250,000. 
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